Privacy Policy

Last updated 2 November 2026

Yumi is an AI chat and roleplay app made and operated by GLOZION ("GLOZION", "we", "us"). This policy explains what we collect, why, who processes it for us, and the choices you have. Yumi is for adults only: you must be 18 or older to use it.

What we collect

• Account: when you sign in with Google we receive your Google account ID, email address, name and profile photo. When you sign up with email we store your email address and a salted hash of your password (never the password itself), and we email you one-time codes to confirm the address and to reset your password.
• Profile and preferences: the persona name, gender and age range you choose, your interests, reply style, saved and blocked characters, and settings such as notifications.
• Your content: your chat messages and the AI replies, pinned memories, images generated in your chats, characters you create, and reports you send about characters.
• Usage: daily counters for messages and images (to apply plan limits), your plan and subscription status, and records of rewarded ads you complete.
• Device identifier: a one-way hashed form of your phone's Android ID, used only to stop free daily limits being reset with new accounts on the same phone. We never store the raw ID.
• Advertising: if ads are shown, our ad partner may collect your device's advertising ID and ad interaction data, as described below.
• On your device only: cached chats, preferences and a cached Explore page, kept so the app opens quickly. Logging out clears cached chats.

How we use it

• To run the app: sign you in, keep your chats and characters, generate AI replies and images, and sync settings across devices.
• To apply your plan: free daily limits, subscriptions and rewards from ads.
• To keep Yumi safe: moderation, hiding sensitive content by default, and reviewing reports.
• To fix problems and improve the service. We do not sell your personal information.

AI processing

Your messages and the scene you choose are sent to AI models to write replies and images. These AI models are run for us by cloud AI providers. We send only what is needed for the request: the character, the recent conversation and your persona's name and gender. AI output can be inaccurate or unexpected.

Who processes data for us

• Cloud hosting and AI providers: run our servers, database and file storage, and the AI models that write replies and images.
• An email delivery provider: sends the sign-up and password reset codes we email you.
• Google: sign-in, Google Play billing, and ads through Google AdMob. AdMob shows ads and confirms rewarded ads. Google may use your advertising ID and collect device and ad data under its own privacy policy. Where required (for example in the EEA and UK), you are asked for consent first.
• RevenueCat: manages subscriptions on behalf of Google Play purchases, identified by your Yumi account ID.

How long we keep it

We keep your account data while your account exists. When you delete your account, we delete your conversations, pinned memories, generated images, saved characters and profile. Characters you created are deleted, except that a public character other people already chat with is unpublished instead. Some records, such as payment records kept by Google Play and RevenueCat, are retained by those services as required by law.

Your choices

• Delete your account in the app (Settings → About → Delete Account) or without the app: see Delete your Yumi account.
• Ad personalization: reset or opt out of your advertising ID in your Android settings, and use the consent choices shown in the app.
• Subscriptions: cancel in Google Play at any time. Deleting your Yumi account does not cancel a Play subscription.
• Access or correction: contact us and we will help.

Children

Yumi is not for anyone under 18. We do not knowingly collect data from minors; if you believe a minor is using Yumi, contact us and we will delete the account.

Security

Data is sent over encrypted connections and stored with our providers. Private images and characters are only available to your signed-in account. No system is perfectly secure, but we work to protect your data.

Changes

We may update this policy. We will change the date above and, for significant changes, tell you in the app.

Contact

GLOZION. Questions or requests: info@glozion.com.

Yumi is made by GLOZION.